Credit Unions
The platform you need to grow your credit union
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Your customers come to your credit union in many different ways
Your customers come to your credit union in many different ways
We enable credit unions to offer agile, flexible banking products. What makes us different is our platform - a robust suite of connected products and services.
Meet the platform
Meet the platform
The core banking engine is cloud native and built for change.
Here's a few of the highlights.
4M
End-customers
99.99%
Availability
5000+
Financial products
ÂŁ250M
Portfolio under management
Key components
Key components
Core banking
Core banking
Create flexible financial products and services with powerful capabilities that support open banking APIs.
Client services
Client services
Grow your membership with mobile apps, online banking, physical cards and individualized client services.
Key advantages
Key advantages
Digital Payments
Digital Payments
Secure digital transactions for credit union payments solutions.
Credit card processing
Debit card processing
Mobile payments
Modules & Integrations
Modules & Integrations
Respond to change with composable third-party modules.
Credit checks
eSignature
Notifications
Fraud & Risk Management
Fraud & Risk Management
Secure turn-key solutions for real-time monitoring and intervention for fraud and risk management designed for credit unions.
Managed IT
Managed IT
Cost-effective and reliable IT services for back-office solutions.
Cloud hosting
On-premise management
Customer highlights
Customer highlights
" Everything that we need is available online, every API is already there and it is easy to do integrations. "
" Everything that we need is available online, every API is already there and it is easy to do integrations. "
Jessica Kelly, Manager of Credit Union
Jessica Kelly, Manager of Credit Union
" Our credit union can now process 4x more applications per month using the smart loan decision engine. "
" Our credit union can now process 4x more applications per month using the smart loan decision engine. "
Terry Hanover, Loans Officers
Terry Hanover, Loans Officers
" I know my support team member by name. It's nice knowing who is on the other side of my email. "
" I know my support team member by name. It's nice knowing who is on the other side of my email. "
Brenda Hennessy, VP of Client Services
Brenda Hennessy, VP of Client Services
Learn about us in 3 minutes
Learn about us in 3 minutes
" …its functionality and ease of use enables you to respond quickly to changing market needs without expensive customization. "
" …its functionality and ease of use enables you to respond quickly to changing market needs without expensive customization. "
4/4
Features
Features
4/4
Ease of Use
Ease of Use
3/4
Reporting
Reporting
4/4
Services
Services
Commonly asked questions
Commonly asked questions
Why should I choose Fern Software?
Why should I choose Fern Software?
We are the market leader in financial solutions for credit unions. We have many years of experience in your specific industry with turn-key solutions for the most common financial services your customers want.
What are the main advantages?
What are the main advantages?
We offer a fully managed software platform that supports your credit union from back-office all the way to web application your customers use on the web or mobile. You'll be able to adapt to changes in the market by with modules and integrations that can be enabled on-demand.
How do I migrate from my legacy platform?
How do I migrate from my legacy platform?
We manage your entire data migration to ensure that data quality is maintained as you migrate from your legacy system. Our software engineers will work directly with you to understand your databases and sources of information and develop a plan to automate the migration directly in to our platform.
What software does a credit union need?
What software does a credit union need?
Every credit union needs a way to process transactions. The industry term is a "core", or more specifically the core banking platform. Customers want to do their banking in many different ways: phones, the web, the phone, in-person and most importantly on their behalf using APIs and Open Banking. We offer a fully integrated suite of financial solutions for credit unions.
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